Captions, Accessible Communication Critical in Emergency Situations

by: David Titmus

A recent training exercise by New Jersey Transit highlighted the need for accessible communications in emergency situations, especially when it comes to the deaf and hard-of-hearing (DHOH) community. The state public transportation system conducted an emergency drill where first responders rehearsed an active shooter scenario on a train that involved … Read More

Electronic Newsroom Meeting Underscores Need for Quality Captions on all Broadcasts

by: David Titmus

The Federal Communications Commission (FCC) recently took a closer look at the use of enhanced Electronic Newsroom Technique (ENT) procedures in providing live captions for local news programs. The meeting underscored the need for quality captions on television, and we’ve outlined the highlights below. What is ENT? Electronic Newsroom Technique … Read More

ADA Round-Up: Safeway, Lyft, Greyhound, and Pokémon Face Accessibility Claims

by: David Titmus

Welcome to this month’s edition of “ADA in the News,” featuring recent news, updates, events, and rulings regarding the Americans with Disabilities Act. Safeway to pay $75,000 to resolve disability discrimination lawsuit The U.S. Equal Employment Opportunity Commission (EEOC) says that supermarket chain Safeway will pay $75,000 and will make … Read More

Doing Captions Right: Captioning Standards and Best Practices for Television

by: David Titmus

As the largest captioning company in the United States, we often get questions from clients and consumers regarding the basic rules, requirements, and regulations that govern captions. VITAC has worked with caption clients, viewers, and advocates for more than 30 years, and though not all video must be captioned by … Read More

VITAC Celebrates 33 Years of Top-Quality Captions, Accessibility Solutions

by: David Titmus

VITAC is celebrating our 33rd birthday this month, and please forgive our lack of modesty, but we look pretty good for 33, if we don’t say so ourselves. VITAC was founded on the vision that technology could deliver a new level of accessibility to those in the deaf and hard-of-hearing … Read More

VITAC’s Heather York Again Named to FCC’s Disability Advisory Committee

by: David Titmus

Heather York, VITAC’s Vice President, Marketing and Government Affairs, has been chosen to serve a two-year term on the Federal Communications Commission’s (FCC) Disability Advisory Committee (DAC). York has served on the previous two Disability Advisory Committees as a non-voting member of the video programming subcommittee, and has advised on … Read More

VIDEO: How Reliable is ASR-Generated Live Captioning?

by: Brittany Wanger

VITAC’s Chief Marketing Officer John Capobianco explains just how reliable automatic speech recognition (ASR) captions really are.

VITAC Proud to Include Hands & Voices Among Our Strong Advocacy Partnerships

by: David Titmus

VITAC is thrilled to provide captions to Hands & Voices, a non-profit, parent-driven organization dedicated to supporting families of children who are deaf or hard of hearing. VITAC’s sales and client support teams worked closely with the organization to find the captioning solutions that best fit their needs and budget, … Read More

Top 10 Blog Posts of 2018

by: David Titmus

It has been an eventful year at VITAC. In addition to captioning more than 550,000 live-program hours, and creating verbatim, precisely timed captions for more than 75,000 pre-recorded programs, we also published nearly 70 news blogs, ranging from VITAC and industry news to legislative updates to new technologies to personal … Read More