WebEx Caption Embed Instructions

WebEx live captioning is easy with VITAC. Follow these instructions below to make your event accessible. Please allow 1-2 minutes before your WebEx start time to complete the setup.

You will need:
The unique WebEx caption event ID included in your order confirmation email. The event ID is the last number combination in a link that looks like this:
https://www.captionedtext.com/client/Event.aspx?EventID=YourUniqueID

Host Step 1: Start the WebEx session. Open the Multimedia Viewer panel in the menu by clicking on View > Panels > Manage Panels:

WebEx live captioning instructions. Step 1, manage panels to open multimedia viewer.

Host Step 2: From the Manage Panels window, select Multimedia Viewer from the Available panels section, Add to Current panels, and select OK:

WebEx live captioning instructions. Step 2, add multimedia viewer to panels.

Host Step 3: Next, open Share Multimedia in the menu by clicking Share > Multimedia. Add your unique WebEx caption event ID to the end of this URL:
https://www.captionedtext.com/client/embed.aspx?EventID=YourUniqueID

Copy and paste the URL in the URL field, and select OK.

WebEx live captioning instructions. Step 3, add event ID URL to share media.

Host Step 4: Upon the completion of step 3, captions will begin live streaming in the Multimedia Viewer panel:

WebEx live captioning instructions. Step 4, caption streaming window is now enabled.

Screen Sharing and Participant Caption View
Hosts and participants may not see the Multimedia Viewer window upon screen share. To enable, select More > Multimedia Viewer. The Multimedia Viewer window can be repositioned by dragging the box.

WebEx live captioning instructions. Enable and move multimedia viewer in screen share mode.