VITAC Files Support of FCC Petition on Caption Quality Metrics, ASR Rulemaking

by: David Titmus

VITAC supports a petition before the Federal Communications Commission (FCC) that asks that commission develop objective, technology- and methodology-neutral metrics for live captioning quality, and issue a declaratory ruling on the use of automatic speech recognition (ASR) technologies. Specifically, the petition asks that the FCC issue a ruling explaining how … Read More

FCC Considering Unsupervised ASR for Captioned Telephone Service

by: David Titmus

The Federal Communications Commission is considering applications by three companies seeking to provide Internet Protocol Captioned Telephone Service (IP CTS) solely via automatic speech recognition technologies. Applications were filed by VTCSecure, LLC, MachineGenius, Inc., and Clarity Products, LLC to provide IP CTS calls using automatic speech recognition (ASR) without the … Read More

Petition Asks FCC for Objective Metrics on ASR, Captioning Quality

by: David Titmus

A petition filed this week with the Federal Communications Commission (FCC) asks the commission to begin developing objective, technology-neutral metrics for automatic speech recognition (ASR) software and caption quality. Filed on behalf of nearly a dozen deaf and hard-of-hearing consumer groups, the petition asks the FCC to look into developing … Read More

Electronic Newsroom Meeting Underscores Need for Quality Captions on all Broadcasts

by: David Titmus

The Federal Communications Commission (FCC) recently took a closer look at the use of enhanced Electronic Newsroom Technique (ENT) procedures in providing live captions for local news programs. The meeting underscored the need for quality captions on television, and we’ve outlined the highlights below. What is ENT? Electronic Newsroom Technique … Read More

Doing Captions Right: Captioning Standards and Best Practices for Television

by: David Titmus

As the largest captioning company in the United States, we often get questions from clients and consumers regarding the basic rules, requirements, and regulations that govern captions. VITAC has worked with caption clients, viewers, and advocates for more than 30 years, and though not all video must be captioned by … Read More

VITAC’s Heather York Again Named to FCC’s Disability Advisory Committee

by: David Titmus

Heather York, VITAC’s Vice President, Marketing and Government Affairs, has been chosen to serve a two-year term on the Federal Communications Commission’s (FCC) Disability Advisory Committee (DAC). York has served on the previous two Disability Advisory Committees as a non-voting member of the video programming subcommittee, and has advised on … Read More

VIDEO: How Reliable is ASR-Generated Live Captioning?

by: Brittany Wanger

VITAC’s Chief Marketing Officer John Capobianco explains just how reliable automatic speech recognition (ASR) captions really are.

VITAC Proud to Include Hands & Voices Among Our Strong Advocacy Partnerships

by: David Titmus

VITAC is thrilled to provide captions to Hands & Voices, a non-profit, parent-driven organization dedicated to supporting families of children who are deaf or hard of hearing. VITAC’s sales and client support teams worked closely with the organization to find the captioning solutions that best fit their needs and budget, … Read More

VITAC in 2018: The Year in Review

by: David Titmus

The end of the year often is a time for reflection — a chance to pause and take stock of the year that was, and an opportunity to look ahead. It’s a time to celebrate the successes of the past 365 days and consider future challenges. As always, 2018 was … Read More

VITAC has the Answers to Your Questions

by: David Titmus

The world of captioning and accessible content can be a little daunting for those unfamiliar with how captions work. VITAC, however, has answers for you, and all just a mouse-click away. As a leader in the captioning and accessibility sector for more than three decades, we are happy to share … Read More