VITAC serves over 1,200 clients, large and small, and we’re proud to say that all customers are treated with the same dedicated level of customer service.
Every six months, our customers receive an invitation to take our short Customer Satisfaction survey. There, they have a chance to let us know how we’re doing, and we take their feedback seriously. Our favorite responses include kudos entered in the optional, “tell us more,” section. We’ve been sharing some of this positive feedback on social media using the hashtag, #MondayMotivation. Here’s a preview from recent offline customers:
“VITAC, you are great and you always make me feel like my project is the most important one you have. Every time I need something, you get it done fast and with a smile. The people at VITAC are always friendly and helpful and I can’t say enough good things about them. Thank you for what you do to make my job easier!
-TV Network Producer, October 2015
“…They are all extremely responsive, professional, and return captioning files very quickly.”
“Thanks so much for all of your help. It’s been really great working with you guys!”
“Truly top notch support… One of the best vendor experiences I’ve had in TV.”
“Love you guys!”
By Brittany Bender