VITAC Update: We’re Installing a New Uninterruptible Power Supply (UPS) System

As part of our continued investment in infrastructure and technology, VITAC is upgrading the Uninterruptible Power Supply (UPS) in our Canonsburg, PA headquarters. The UPS powers all core critical electrical equipment in the company and allows VITAC to function normally for up to 30 minutes in a total power loss, during which time the diesel generator kicks in. It also guards our headquarters from electrical surges.

The new 50,000-watt UPS is “the most state of the art system on the market,” according to Tim Taylor, VP Engineering and Facility Operations, who has 30 years experience in the captioning industry.

The cutover from the old to new UPS will occur on Monday, April 15th, 12-1 pm. During this time, all mission-critical equipment will remain functional and customers will be able to reach us by phone and email. Most importantly, there will be no service interruptions during this time period. Our Systems and Engineering teams have created detailed plans to ensure a seamless transition.

What does this mean to the customer? It means that VITAC is a cutting-edge caption company, dedicated to investing in the quality of our service and technology.

If you have any questions, please do not hesitate to contact us:

VITAC’s Sales & Client Services Team
800-278-4822
724-514-4077

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