Eric Hegerle Posted on: 09/22/2015 7:54 pm under Eric began his career with VITAC in January of 2005 as an Associate Systems Analyst. In his current position of Senior Systems Engineer, he manages the departments responsible for IT support, engineering, and facilities management with an emphasis on all realtime captioning technology. Eric is also primary point of contact for all realtime clients and potential clients for technical issues and questions. He is proud of the teamwork of his department. Regardless of the challenge, they pull together and get done what needs to be accomplished, often with a very limited time to do so. Eric earned an Associate’s degree from Community College of Allegheny County with highest honors in Computer Information Technology – Networking and a Web Authoring Certificate. He’s very involved in both of his kids’ activities from coaching youth sports, to serving as Vice President of Shaler Area Ice Hockey Club and sitting on the Board for the Shaler Area Band Parents Association. Eric and his wife are very often found at either a hockey game or chaperoning anywhere from 150 – 300 teenage musicians to football games and music department trips to places like Disney, and Virginia Beach. If not there, they can be found camping around the Northeastern US along with their Chocolate Lab, Cocoa.