Another Airline Lacks Captioning

Marlee Matlin Calls out Delta for Lack of Captions for In-Flight Entertainment

In early December of last year, America’s Next Top Model winner Nyle DiMarco was on an American Airlines flight shortly before winning the competition. The in-flight entertainment did not have a closed captioning feature.

You may recall our post about it, but to recap, Nyle was not only the only male contestant on the show, but he is also the only deaf contestant in the history of the show.

Nyle took to social media to voice his frustration, and many other deaf and hard of hearing Americans joined in:

Nyle DiMarco American Airlines Tweet VITAC Closed Captioning


Since then, not only did Nyle become America’s Next Top Model and use his platform to become an advocate for the deaf and hard of hearing communitiebut he also won Dancing with the Stars, and it seems that American Airlines now offers closed captions on more movie and television titles.

However, another deaf celebrity and advocate, Marlee Matlin, brought the spotlight to another airline via Twitter:

Marlee Matlin


American Airlines initially responded to Nyle with an erroneous claim about captions on different screen sizes, which was eventually deleted and apologized for the misinformation.

Marlee also brings up an excellent point: Most programs and movies already have closed captions, especially if they aired on television.

Delta has yet to respond publicly at all with any excuse:

Marlee Matlin Delta Airlines Closed Captioning VITAC


Join us in urging Delta Airlines to offer closed captioning with their in-flight entertainment, as millions of Americans rely on captions  for basic accessibility and enjoyment of media.

Return for updates. We’ll be following this story.

By Brittany Bender

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