The FCC Caption Quality Best Practices require realtime live captioning vendors… “Ensure there is an infrastructure that provides technical and other support to video programmers and captioners at all times,” and VITAC’s investment in technology and infrastructure demonstrates our commitment to quality.
Quality captions are about more than just quality captioners. In order to create accurate, timely, synchronous, and properly placed captions, a caption vendor must rely not only on an established, tested, and state-of-the-art infrastructure, but also invest in staff to ensure equipment, captioners, and programmers are supported on a daily basis. Our customers don’t need to stress about the reliability of VITAC’s technical components. Our dedicated systems and engineering departments work tirelessly to keep up with all of the elements needed to produce the highest quality captions. Our support staff, software, and hardware include:
We invite you to learn more about why we’re called the “no worries” caption company firsthand. Request a quote for your project or contact us for more information.