Mark Panichella
Manager, Human Resources
Mark Panichella joined us in 2006 to serve as our human resources manager. He came to us with nine years of HR experience, having worked as director of human resources for a government information-technologies contractor in McLean,Va., and a management-consulting firm in Alexandria, Va. A graduate of West Virginia University, Mark holds a degree in English Education.
Simply said, Mark loves the outdoors. Whether he's hanging with friends at a sidewalk cafe, hiking trails with his dogs or kayaking one of Pittsburgh's rivers, he is sure to have a smile of content as he enjoys the open air.
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Leadership
- Patricia Prozzi
President and CEO - Chuck Karlovits
Chief Operations Officer (COO) - Doug Karlovits
Chief Business Development Officer (CBDO) - Pete Muck
Director of Finance - Dwight Wagner
Chief Technology Officer
Sales and Marketing
- Drew Blasingame
Client Sales and Services Representative - Franco Bonacchi
Assistant Manager, Client Sales and Services - Darryn Cleary
Senior VP, Sales - Debbie Hammond
Director, Client Sales and Service - James MacPherson
Client Sales and Services Representative - Maggie McDermott
VP, Sales, West Coast - Ryan Nickoli
Client Sales and Services Representative - Rosemary Agcaoili-Tapia
Client Sales and Services Representative - Steve York
Client Sales and Services Representative - Heather York
VP, Marketing
Operations
- Danielle Bellows
Manager of Realtime Scheduling - Bob Beyer
General Manager, Washington D.C., Office - Tim Taylor
VP, Engineering and Facility Operations - Amy Bowlen
Manager, Realtime Captioner Training - Dan Garbark
Multilanguage Services Coordinator - Chris Kallet
Manager, Offline Training - Yelena Makarczyk
VP, Multilanguage Operations - Mark Paluso
Manager, Realtime Coordinators - Mark Panichella
Manager, Human Resources - Dina Smith
Director, Prerecorded Operations

