James MacPherson
Client Sales and Services Representative
James MacPherson joined VITAC in 2007 as a Realtime Production Coordinator on the late night shift. In 2011 James joined the Client Sales and Services team, working 3-11, M-F. Along with his reliable and competent coworkers, James likes "the problem solving that comes with meeting the needs of each different client." He is a graduate of the University of Pittsburgh and holds a a BA in Theatre Arts.
When he is not at work he enjoys watching Netflix with his wife and cat and playing Team Fortress 2.
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Leadership
- Patricia Prozzi
President and CEO - Chuck Karlovits
Chief Operations Officer (COO) - Doug Karlovits
Chief Business Development Officer (CBDO) - Pete Muck
Director of Finance - Dwight Wagner
Chief Technology Officer
Sales and Marketing
- Drew Blasingame
Client Sales and Services Representative - Franco Bonacchi
Assistant Manager, Client Sales and Services - Darryn Cleary
Senior VP, Sales - Debbie Hammond
Director, Client Sales and Service - James MacPherson
Client Sales and Services Representative - Maggie McDermott
VP, Sales, West Coast - Ryan Nickoli
Client Sales and Services Representative - Rosemary Agcaoili-Tapia
Client Sales and Services Representative - Steve York
Client Sales and Services Representative - Heather York
VP, Marketing
Operations
- Danielle Bellows
Manager of Realtime Scheduling - Bob Beyer
General Manager, Washington D.C., Office - Tim Taylor
VP, Engineering and Facility Operations - Amy Bowlen
Manager, Realtime Captioner Training - Dan Garbark
Multilanguage Services Coordinator - Chris Kallet
Manager, Offline Training - Yelena Makarczyk
VP, Multilanguage Operations - Mark Paluso
Manager, Realtime Coordinators - Mark Panichella
Manager, Human Resources - Dina Smith
Director, Prerecorded Operations

