Heather York
VP, Marketing
Heather York has worked in captioning since 1992. She began her VITAC career as a production coordinator and soon was supervising realtime production and scheduling. After a promotion to account executive in 2001, she relocated from Pittsburgh to our Arlington, VA, office in 2002. The office is now located in downtown DC. There she helps government agencies meet Section 508 accessibility standards. She also manages customer relations for local news stations, cable channels, and post facilities interested in captioning, video description, and foreign-language subtitles, and serves as our marketing manager. She serves as VITAC's advocacy expert in various organizations, working with caption viewers and with the FCC's Consumer Advisory Committee and the Coalition of Organizations for Accessible Technology. Heather graduated from the University of Pittsburgh with a B.A. in Journalism and a minor in American Sign Language.
Heather enjoys cooking and eating fine food, hiking along the C&O canal and discovering new places. When not at home with her two cats, she follows her husband Andy around the country to jam band festivals and concerts.
Leadership
- Patricia Prozzi
President and CEO - Chuck Karlovits
Chief Operations Officer (COO) - Doug Karlovits
Chief Business Development Officer (CBDO) - Pete Muck
Director of Finance - Dwight Wagner
Chief Technology Officer
Sales and Marketing
- Drew Blasingame
Client Sales and Services Representative - Franco Bonacchi
Assistant Manager, Client Sales and Services - Darryn Cleary
Senior VP, Sales - Debbie Hammond
Director, Client Sales and Service - James MacPherson
Client Sales and Services Representative - Maggie McDermott
VP, Sales, West Coast - Ryan Nickoli
Client Sales and Services Representative - Rosemary Agcaoili-Tapia
Client Sales and Services Representative - Steve York
Client Sales and Services Representative - Heather York
VP, Marketing
Operations
- Danielle Bellows
Manager of Realtime Scheduling - Bob Beyer
General Manager, Washington D.C., Office - Tim Taylor
VP, Engineering and Facility Operations - Amy Bowlen
Manager, Realtime Captioner Training - Dan Garbark
Multilanguage Services Coordinator - Chris Kallet
Manager, Offline Training - Yelena Makarczyk
VP, Multilanguage Operations - Mark Paluso
Manager, Realtime Coordinators - Mark Panichella
Manager, Human Resources - Dina Smith
Director, Prerecorded Operations

